Service Description

CUE Rescue is now offering 8.4" Uconnect Infotainment screen replacements via mail-in service. Are you having erratic touch, unresponsive touch, or a delaminated appearance? Let us get your screen replaced and returned to you in a timely manner. We offer standard and express shipping options on returns. Price options include Standard Ground or Express return shipping to the lower 48 states only. We offer a One Year Warranty on all Mail-in services. We cannot stress enough how important it is to package the unit securely with bubble wrap and not use packing peanuts. The peanuts shed and can damage the unit during shipment. 1. Schedule your replacement using your preferred warranty choice in the drop-down box. 2. Include a copy of your email confirmation that will be sent to you once you have scheduled the service. 3. We will require a picture of the unit turned on in your vehicle. This can be emailed to us once you have booked the repair. 4. Pack and ship the Uconnect unit according to the instructions provided above. *** Please only use bubble wrap and never peanuts. We recommend FedEx and please*** insure your package for $1500 as we are not liable for damages or loss of a package caused by the shipping carrier. 5. Your repaired module will be shipped back with a new screen installed using the shipping method and address you provided. Available Make and Models for the screen repair: 2019-2021 RAM 2500 Pickup 2019-2021 RAM 3500 Pickup 2019-2021 RAM 3500 Cab Chassis 2019-2021 RAM 3500 Cab Chassis <10k 2019-2021 RAM 4500/5500 Cab Chassis 2019-2021 RAM 5500 Pickup 2018-2020 Chrysler Pacifica 2019-2022 Jeep Grand Cherokee Important- There are two types of radios on 2018+ 8.4" Chrysler Jeep Dodge Ram vehicles. Choose the correct option at checkout. Check the compatibility list on this page UAQ Radios: Identifiable by the smooth gloss black bezel. See the picture above for the bezel example.